acb 365 Terms and Conditions

acb 365 is an online gaming and sports betting platform. These Terms and Conditions ("Terms") apply to the acb 365 website, mobile application, and all related digital services.

By registering an account or using any service on this platform, you confirm that you have fully read, understood, and agreed to these Terms. If you disagree with any part of these Terms, please stop using the service.

To learn about acb 365's company identity and values, visit our About Us page.

2.1 Registration Requirements

To create an account on acb 365, the following conditions must be met:

• The applicant must be at least 21 years of age.
• Each person may open only one account. If multiple accounts are found under the same person's name, they will be closed and any funds held may be forfeited.
• All information provided at the time of registration must be accurate, complete, and current.
• If any information changes in the future, it must be updated immediately.

2.2 Identity Verification

acb 365 reserves the right to verify a user's identity at any time. If a national ID card, passport, or other government-issued document is requested, providing it is mandatory. Withdrawals may be put on hold until identity verification is complete.

2.3 Account Security

It is the user's responsibility to keep their account password and login details completely confidential. Sharing account credentials with anyone else or transferring an account is strictly prohibited. If any unauthorised activity is noticed, contact the acb 365 support team immediately.

3.1 Accepted Payment Methods

acb 365 currently supports deposits and withdrawals via the following methods: bKash, Nagad, Rocket, Upay, and bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

3.2 Minimum Amounts

• Minimum deposit: ৳200 (per method)
• Minimum withdrawal: ৳800

3.3 Withdrawal Processing Time

Approved withdrawals are generally completed within 10 to 45 minutes. This time may increase if identity verification is pending or a security review is required.

3.4 Transaction Guidelines

• Use only payment accounts registered in your own name.
• Deposits or withdrawals from third-party accounts are not accepted.
• If any suspicious transaction is detected, acb 365 reserves the right to put that transaction on hold.
• Any attempt at money laundering or illegal financial activity will result in permanent account closure.

4.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. Example: on a ৳1,000 deposit the bonus is ৳1,500, giving a total balance of ৳2,500; before withdrawal, ৳1,500 × 25 = ৳37,500 must be wagered.

4.2 Other Promotions

acb 365 offers the following regular promotions. Each has its own specific terms:

• acb 365 Weekly Reload Reward: 30% of deposit, up to ৳5,000; wagering 20x; minimum deposit ৳200; can be claimed once per week.
• acb 365 Cricket Festival Bonus: 50% of deposit, up to ৳8,000; wagering 18x; usable on cricket markets only; can be claimed once per day.
• Weekend Slot Fun: 40% of deposit, up to ৳6,000; wagering 25x; usable on slots only; can be claimed once during the last two days of the week.
• Birthday Special Gift: up to ৳1,500; wagering 10x; can be claimed once during the birthday week each year.
• Refer a Friend Bonus: up to ৳2,000; wagering 12x; applies for each successful referral.

4.3 General Bonus Rules

• A bonus is never direct cash; it cannot be withdrawn before the specified wagering requirement is met.
• Multiple bonuses cannot be used at the same time.
• acb 365 reserves the right to modify or discontinue any bonus offer.
• If evidence of bonus abuse is found, the relevant account's bonus may be cancelled and the account may be suspended.

The acb 365 VIP programme has three tiers: Bronze, Silver, and Gold. Each tier provides cashback at a set rate on weekly net losses.

• Bronze: up to 0.4% weekly cashback.
• Silver: up to 0.8% weekly cashback. Example: if weekly net loss is ৳20,000, then ৳20,000 × 0.8% = ৳160 cashback.
• Gold: up to 1.2% weekly cashback.

Cashback is calculated by subtracting total winnings from total losses for the week. If there is no net loss in a given week, cashback will not apply. Tier advancement depends on the consistency and volume of activity on the platform.

6.1 Acceptable Use

Users may use acb 365 services only for personal entertainment. Betting for commercial purposes or on behalf of a third party is prohibited.

6.2 Prohibited Activities

• Attempting to artificially influence game outcomes using software bots, automation tools, or any other technical means.
• Providing false or misleading account information.
• Deliberately exploiting technical errors or bugs in the platform.
• Operating multiple accounts from the same household or IP address.
• Organised activity to abuse the bonus system ("bonus abuse" or "matched betting" strategies).

6.3 Consequences of Violations

Engaging in any of the prohibited activities above may result in the account being suspended or permanently closed, bonuses and winnings being forfeited, and legal action being taken.

acb 365 believes gaming should be a source of enjoyment, not financial hardship. For this reason, we have put several protective measures in place for users.

• Option to set deposit limits.
• Option to temporarily pause an account for a set period.
• A self-exclusion programme, where a user can completely remove themselves from the platform for a set period.
• 24/7 support, where advice on gaming-related concerns can be sought.

To learn more about responsible gaming and how to set limits, read our Responsible Gaming page.

acb 365 places the highest importance on protecting users' personal information. The platform uses SSL encryption, which keeps every transaction and data exchange secure.

To learn in detail how your information is collected, stored, and used, read our Privacy Policy, which contains a full description of data security practices.

acb 365 does not sell users' personal information to third parties. However, necessary information may be shared with authorised partners when required by legal obligation, fraud prevention, or payment processing.

9.1 Support Channels

The acb 365 customer support team provides service in Bengali and English via live chat and email, seven days a week, 24 hours a day. Use the platform's live chat option for any questions or issues.

9.2 Complaints Process

If you have a complaint about a transaction, bonus, or game result, contact the support team with a description of the relevant incident and supporting evidence. acb 365 reviews every complaint impartially and aims to respond within a reasonable time.

For quick answers to frequently asked questions, visit our FAQ section.

10.1 Right to Modify Services

acb 365 reserves the right to change, suspend, or discontinue any part of the platform, game availability, bonus structure, or any other service at any time. No liability will be accepted for such changes.

10.2 Technical Errors

acb 365 reserves the right to void any game result caused by software errors, server issues, or third-party game providers. Winnings or bonuses incorrectly displayed due to technical errors are not payable.

10.3 Limitation of Liability

acb 365 is not liable for any loss caused by network disconnection, third-party service disruption, or issues with a user's own device. The user bears full responsibility for their own gaming activity.

10.4 Right to Close Accounts

acb 365 reserves the right to temporarily or permanently close any account for any reason, particularly in cases of violation of these Terms, suspected fraud, or failure to complete identity verification.

The acb 365 website, application, logo, design, text, graphics, and all content are the intellectual property of the platform. Copying, distributing, or using these materials for commercial purposes without permission is prohibited.

Games from third-party developers such as Pragmatic Play, PG Soft, JILI, and Evolution are the intellectual property of their respective organisations, and acb 365 provides them solely as a licensed distributor.

acb 365 may amend these Terms and Conditions at any time as needed. For significant changes, an effort will be made to notify users via their registered email or through a platform notification.

If a user continues to use the platform after any changes, they will be considered to have accepted the updated Terms. It is therefore advisable to visit this page regularly.

The applicable law and jurisdiction for the interpretation, enforcement, and resolution of disputes under these Terms will be determined according to the jurisdiction in which acb 365's operating entity is registered.

If any dispute arises between a user and acb 365, an attempt will first be made to resolve it through direct discussion. The option of mediation by mutual agreement of both parties will also remain open.

If any part of these Terms is found to be unenforceable by a court or competent authority, only that specific part will be considered void. The remaining Terms will continue to be in effect as before.